In 2018, EIFL entered into a partnership with the Library and Information Association of Zambia (LIAZ) for a national initiative to build digital technology and professional skills of public library staff to enable them to initiate new public library services that use technology to meet community needs. It also builds librarians’ training capacity so that they can teach community members to use computers and the internet.
The initiative targets 12 public and community libraries in Zambia that are already equipped with computers and the internet. Two librarians from each of the 12 public libraries (a total of 24) are taking part in the training.
In 2019 EIFL and LIAZ developed a programme to identify and train public librarians to become trainers within Zambia’s network of 45 public libraries.
WHAT THE TRAINING COVERS
Training of trainers
- Generic training skills - how to plan, organize and conduct training on different subjects.
Digital technology skills
- Designing ICT training for different user groups, and providing ICT training skills so that public librarians are able to develop digital skills training courses and provide training in their communities.
- eResources and internet searching, which builds capacity to find and access e-resources, and to use search engines to find reliable and relevant resources.
- Introducing new library service ideas, including conducting community needs assessment, building action plans, and budgeting.
- Facilitating learning circles, which builds skills for facilitating small groups of online learners to improve course retention rates.
Impact and advocacy
- Performance, outcomes and evaluation of library services - collecting and analyzing statistics and other data about the impact of new services.
- Library communications and advocacy - preparing communications strategies for proposed new services, and advocating for government funding.
2018 - 2019
IMPACT OF THE TRAINING
From February to October 2018, 24 librarians from 12 libraries that had computers and the internet at that time completed the training. An assessment of the impact of the training found that:
- The training significantly strengthened the librarians’ skills and confidence in the following areas: introducing new services; conducting community needs assessment; communications and advocacy, and training of community members in basic and advanced ICT skills.
- By six months after the training, the librarians had trained 500 library users and fellow librarians to use ICT.
- By just two months after the training, over half of the librarians were seeking new partnerships and support for their libraries.
"I can now assist those who need information online even through their mobile phones, not only computers." – Buster Malambo, Mumuni Lubuto Library.
In May 2019, 11 public librarians completed our train-the-trainers programme and are now being deployed in ongoing staff development in Zambian public and community libraries. By the end of the year, they had already trained 154 librarians.
FIND OUT MORE
- The Zambia training is part of a major EIFL capacity building initiative for public librarians in Africa.
- Read about EIFL's capacity building initiatives for public librarians in Ethiopia, Ghana, Kenya, Namibia, and Uganda.
- Read 'Helping libraries to get meaningful numbers', a blog by EIFL-PLIP Impact Manager Ugne Lipeikaite, June 2018.
- Read about the EIFL Initiative for Young African Library Innovators (IYALI).